I hired Tom to design anb build our gunite pool based on recommendations from the firm that did our landscaping. In my expirience, pool builders are a sketchy bunch – I called no fewer than 4 companies for quotes. 2 never even bothered to show up to quote, 1 spent an hour measuring and never came back with quote, and the final one was at my house for 10 minutes, wrote a number on a piece of paper and handed it to me – no details on eqipment, lights, etc. Just a number and he left. Read other pool builder reviews and you’ll see the same. Tom showed up numerous occasions to discuss the pool’s function ( we are doing laps, playing with kids, just floating with a drink ? ) and ultimately he’s the one we hired. He hit every deadline, kept every promise, and has done a truly professional job for us. I probably could have spent less, but I am sure we would have paid in the end in lesser equipment, lesser quality, and more headaches. Pay now or pay later is what I always find in construction. I highly recommend Custom Pool Pros, and would use them again.